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Fiumicino Airport is rated among the best in the world

Fiumicino acknowledge that delivering a better customer experience is an important business tool; it relies on startups, too


Rome’s Fiumicino airport, known officially as Leonardo da Vinci, has recently been rated Europe’s Best Airport for the quality of its services – for the fifth year in a row. 

In both the traditional and new categories, Fiumicino Airport have responded to the evolving needs of passengers to deliver higher levels of service and an award-winning performance.

Fiumicino Innovation Hub

In fact, Fiumicino even boast its own Innovation Hub, due to formally launch in autumn 2022 but, in fact, already operating.

OttonomyIO is one of the ten startups that it has selected through its first global #Call4Ideas to deliver a superbe passenger experience. It is all about automated, intelligent, delivery.

Superbe (and intelligent) passenger experience 

Thanks to the collaboration with Fiumicino’s partner Lagardère Travel Retail, Ottonomy will offer a new service to the passengers, further enriching their shopping experience and making it more innovative: indeed, passengers will be able to order online products available from #Aelia Duty Free or #Relay and receive them directly at their boarding gate, delivered in a fully automated way by #Ottonomy’s futuristic robot. 

Robottino che consegna un pacco
Ottonomy.IO on duty indoor, at an airport

Rome’s Fiumicino rated Best Airport in Europe 

Fiumicino airport in Rome is making history with its latest award, after years amongst the most difficult ever for the air travel sector.

The recognition is awarded by Airports Council International (ACI), the international association that interviews passengers to measure perceived quality in over 350 airports all over the world. The award, in the category of hubs with over 40 million passengers, is the first time in the history of ACI surveys that the same airport wins the top prize for four consecutive years.

Representative of ADR celebrates the award

Ottonomy.IO: making delivery what it should be

Ottonomy robots help navigate businesses with staffing shortages for retail and restaurant industries. Its fully autonomous robots can deliver food & beverages, groceries, and packages to curbside, last mile, and even indoor environments.

Ottonomy robots are available on a “RaaS” (Robotics as a Service) model. Its business customers get access to a quicker, safer, and more economical delivery option as compared to traditional 3rd party delivery services.

Above all these robots are set to reduce carbon emissions and improve quality of life.

Ottonomy on duty

Where is Ottonomy.IO different?

Indoor, Outdoor – Anytime. Anywhere.

Whether it is during the day or night and indoor or outdoor; Ottonomy robots reach you whenever you want, wherever you want.

Contextual Navigation Engine

Behavior based contextual navigation with accurate mapping and localization, enabling the robots to navigate in crowded environments

Safety & Security

Robots are situationally aware with active perception by fusing multi sensor data to understand environment and take appropriate action while navigating to the destination

Contactless Deliveries

Ottonomy robots offer safe and contactless deliveries enabled though mobile QR codes. Separate cabins ensure only end customer has access to his/her package

Network Operations Console

Cloud based monitoring console that monitors, tracks and enables emergency control of the robots. It also provides business relevant analytics for insights into delivery operations

Environment Friendly

The electric driving technology helps reduce carbon footprints of the delivery process and helps organizations meet their sustainable technology and environmental goals

Environment Friendly

The electric driving technology helps reduce carbon footprints of the delivery process and helps organizations meet their sustainable technology and environmental goals.

Fiumicino Airport: another reason to fly to Rome soon!

So, if you ever wonder how Fiumicino Airport got so far in such a few years, well, you can ‘blame’ it on its mindset, set on innovation as ‘the’ drive.

No wonder that during the 2022 summer, Fiumicino Airport is proving to be performing at its usual best, in spite of the difficulties the airport and air travel sector are currently facing.

souces: ADR 

cover image: Ottonomy.IO on duty at the airport 


Maker Faire Rome – The European Edition has been committed since its very first editions to make innovation accessible and usable to all, with the aim of not leaving anyone behind. Its blog is always updated and full of opportunities and inspiration for makers, makers, startups, SMEs and all the curious ones who wish to enrich their knowledge and expand their business, in Italy and abroad.

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